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 Press Release

Asyst
Launches E-Fulfillment Component Of Comprehensive
Supply-Chain Strategy

New Web Capability, Outsourcing Initiative, ISO 9001 Certification
Aimed at
Improving Performance for Customers
FREMONT, Calif.December 5, 2002Asyst
Technologies, Inc. (Nasdaq: ASYT), a leading provider of integrated
automation solutions that maximize semiconductor manufacturing
productivity, today announced the launch of its new e-fulfillment
portal - a first in the automation sector, and the latest in a
series of strategic moves aimed at improving the Asyst customer
experience, streamlining the company's global supply chain, and
improving operational performance
The initial implementation of the new on-line portal,
the Asyst Order Fulfillment Center (OFC), extends Asyst's automation
value proposition to the Internet realm by automating order fulfillment
and tracking, giving global customers 24/7 access to their order
information while ensuring that quality, timeliness and accuracy
of customer deliveries are optimized. OFC provides complete transparency
for customers and Asyst into the company's outsourced global supply
chain via eight back-end business-to-business (B2B) messages, ensuring
physical and logical alignment.
The rollout of the OFC follows closely on the heels
of two other key operational excellence initiatives. In September,
Asyst announced that it is outsourcing most of its manufacturing
operations to Solectron Corporation (NYSE: SLR) as part of a five-year
agreement. Solectron is working with Asyst to focus on the key
customer satisfaction metrics of quality, on-time delivery and
shipment accuracy (Solectron is the only two-time winner of the
Malcolm Baldrige National Quality Award), while enabling Asyst
to focus on development of innovative new automation solutions
and supply chain excellence. The outsourcing to Solectron was completed
on October 7, 2002.
Additionally, Asyst was issued ISO 9001:1994 quality-management
certification earlier this year, and the company subsequently passed
its second periodical audit. With the certification, from accredited
third-party registrar Det Norske Veritas Certification, Inc. (DNV),
Asyst joined a select group of companies that has achieved compliance
with the world's most widely recognized quality-management standard.
During the certification process, in which key processes that affect
quality are evaluated, Asyst's quality-management system was reviewed
for conformance to 20 different elements, including management
responsibility, design control, document and data control, and
process control. The accreditation, issued for Asyst's Fremont,
Calif. facilities, will be reassessed every six months from date
of issue to ensure ongoing compliance.
Fred Tiso, Asyst's senior vice president of manufacturing
operations, said, "We are committed to deploying best-of-breed
technologies and processes that will make it easier to do business
with Asyst. As a recognized leader in automation and isolation
technology, it is incumbent upon us not only to pursue continual
innovation in our core areas of expertise, but also to provide
our customers with the tools they need to optimize their own manufacturing
strategies and enhance their productivity. Each of these developments
- from achieving the organizational discipline required for ISO
9001 certification, to our partnership with Solectron, to today's
rollout of our new e-fulfillment portal - is a key part of a carefully
crafted supply chain strategy aimed at accomplishing these objectives."
OFC Comprises External Customer Center, Internal
Dashboard, and Collaborative Supply Chain Center Asyst's analysis
indicated that 70% of all incoming customer calls were order related.
The OFC allows the vast majority of those
inquiries to be satisfied in a self-serve environment. The Customer
Center component of the OFC e-business capability allows equipment
and fab solutions customers to view status of orders, shipments,
billing and accounts receivable through the online user interface.
In addition, the system utilizes information "push" technology
to manage fulfillment of events, proactively notifying customers
via email of major events related to order fulfillment, such as
order receipt, initiation of shipment and changes in shipment dates.
The Asyst Dashboard component provides Asyst's internal team with
online access to bookings, shipments, billings, backlog, accounts
receivable, revenue and inventory information, providing real-time
visibility into the entire supply chain. Sales, engineering, operations
and finance personnel can keep track of this information throughout
the order process, ensuring early awareness of any problems so
that measures can be taken to correct them - helping ensure increased
quality and timeliness of product delivery to customers. The collaborative
component allows Asyst to interact in real time with Solectron
and other supply chain partners on forecast, order fulfillment,
inventory and engineering changes.
The OFC is accessible to Asyst's global customers
on a password-protected basis. Interested customers can register
at www.asyst.com.
A number of future capabilities are planned for the company's e-business
component, such as an expanded portal function that will facilitate
interaction between Asyst's chip-manufacturing and OEM customers.
About Asyst
Asyst Technologies, Inc. is a leading provider of integrated automation solutions
that enable semiconductor manufacturers to increase manufacturing productivity
and protect investments in silicon wafers during the manufacture of integrated
circuits, or ICs. The company offers a broad range of 200mm and 300mm solutions
that enable the safe transfer of wafers and information between process equipment
and the fab line throughout the IC fabrication process, while reducing IC
damage caused by human, environmental, mechanical and chemical factors. Encompassing
isolation systems, work-in-process materials management, substrate-handling
robotics, automated transport and loading systems, and connectivity automation
software, Asyst's modular, interoperable solutions allow chipmakers and original
equipment manufacturers, or OEMs, to select and employ the value-assured,
hands-off manufacturing capabilities that best suit their needs. Asyst's
homepage is http://www.asyst.com
"Safe Harbor" Statement
Except for statements of historical fact, the statements in this press release
are forward-looking. Such statements are subject to a number of risks and
uncertainties that could cause actual results to differ materially from the
statements made. These factors include, but are not limited to: the volatility
of semiconductor industry cycles, failure to respond to rapid demand shifts,
dependence on a few significant customers, the transition of the industry
from 200mm wafers to 300mm wafers, risks associated with the acceptance of
new products and product capabilities, competition in the semiconductor equipment
industry, failure to efficiently integrate acquired companies, failure to
retain employees, losses of market share, and other factors more fully detailed
in the Company's annual report on Form 10-K for the year ended March 31,
2002 and other reports filed with the Securities and Exchange Commission.
CONTACT
Media:
Pamela Mah
Asyst Technologies, Inc.
510/661-5000
510/661-5166 (fax)
pmah@asyst.com
Investor Contact:
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